Products
About Us
FAQs
Log in
Get Started
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Solution home
FAQs
Medications & Products
7
VetBox flea/tick medications
What wormer does VetBox use?
Does VetBox protect against ticks?
Is my pet at risk of ticks?
Side Effects & Adverse Reactions
View all 7
Problems & Solutions
7
My pet is still itching
I'm still seeing fleas
My pet is already on a schedule of treatments
I'm still seeing ticks
My pet still has worms
View all 7
Subscriptions
9
Why don't I receive the same box contents every month?
Subscription cost & monthly price
What is VetBox?
Why Use VetBox?
Is it available for dogs & cats?
View all 9
Account Management
4
How do I manage my account?
What does my account allow me to do?
How do I cancel my subscription?
What if my pet's weight changes?
Delivery
4
When will I receive my VetBox?
How much is delivery?
Do you ship to my country?
My box hasn't arrived
Contact Details
3
Get in touch
Opening hours
Not heard back from us?
Billing & Payments
3
Payments
Returns & Refunds
Failed Payment - 3D Secure (3DS)
Discounts
1
Do you offer discounts?
VetBox Rewards
10
What is VetBox Rewards?
How do I view my point balance?
How to the Tiers work?
What happens if I cancel my account and then rejoin?
How do I spend my points?
View all 10
VidiVet - 24/7 Vet Support
3
What is VidiVet?
How do I access VidiVet
VidiVet FAQs
Dental Health
11
How often does my dog need a dental chew?
How many chews do I get?
Why should I worry about dental disease in dogs?
How do I spot the signs of dental disease?
Can I give my cat dental chews?
View all 11