How can we help you today?

Medications & Products 6

• VetBox flea/tick medications
• What wormer does VetBox use?
• Does VetBox protect against ticks?
• Is my pet at risk of ticks?
• Side Effects & Adverse Reactions

View all 6

Problems & Solutions 7

• My pet is still itching
• I'm still seeing fleas
• My pet is already on a schedule of treatments
• I'm still seeing ticks
• My pet still has worms

View all 7

Subscriptions 9

• Why don't I receive the same box contents every month?
• Subscription cost & monthly price
• What is VetBox?
• Why Use VetBox?
• Is it available for dogs & cats?

View all 9

Account Management 4

• How do I manage my account?
• What does my account allow me to do?
• How do I cancel my subscription?
• What if my pet's weight changes?

Delivery 4

• When will I receive my VetBox?
• How much is delivery?
• Do you ship to my country?
• My box hasn't arrived

Contact Details 3

• Get in touch
• Opening hours
• Not heard back from us?

Billing & Payments 3

• Payments
• Returns & Refunds
• Failed Payment - 3D Secure (3DS)

Discounts 1

• Do you offer discounts?

VetBox Rewards 10

• What is VetBox Rewards?
• How do I view my point balance?
• How to the Tiers work?
• What happens if I cancel my account and then rejoin?
• How do I spend my points?

View all 10

VidiVet - 24/7 Vet Support 3

• What is VidiVet?
• How do I access VidiVet
• VidiVet FAQs

Dental Health 11

• How often does my dog need a dental chew?
• How many chews do I get?
• Why should I worry about dental disease in dogs?
• How do I spot the signs of dental disease?
• Can I give my cat dental chews?

View all 11