Returns & refunds

Modified on Wed, 28 May at 11:49 AM

Your right to return a VetBox is dictated by the UK's Distance Selling regulations outlined in our terms and conditions


If you inform us that you would like to return a delivery then you may do so provided you do it within 7 days of receipt.
The box content must be complete and medications unused.
R
eturn the item to us by recorded delivery at your expense. It is your duty to take all reasonable care of any returned items and their packaging up until the time we receive them back from you.


Please contact us on support@vetbox.com if you would like to do so.



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