The fastest way to get help is to email us on and one of our support team will get back to you within 24 hours, but normally faster. Please check your "Spam" folder in your email account for our reply.

For other enquiries please contact:

Trade enquiries:

Delivery enquiries:

Veterinary enquiries:

Our postal address:

VetBox HQ - The Arc Vet Centre

St James Lane

Muswell Hill

N10 3QX

Telephone: 01548 857746